Unlimited seats, company-wide
Anyone on Product, Support, RevOps, or Leadership can use the platform. There is no seat tax.
Unlimited Access. Pay only for data.
Pay for Data. Not for Thinking.
Stop paying a seat-tax to access your customer data. BaseDynamics gives your entire company unlimited seats and AI agents. You pay for the data you connect: usage telemetry and customer voice.
Unlimited seatsAI agentsUsage-based plans
Flexible plans starting at $919 per month
Billed annually. Your package scales with your monthly usage data and customer voice volume, and the integrations you connect. You'll never be charged by seat, so every team, including leadership, gets the insights it needs.
Key features for your team
Unlimited AI agents
Activation Specialist, Retention Guardian, and Expansion Analyst are included, with no per-agent fee.
Unlimited co-pilot queries
Ask the customer knowledge graph as often as you need. Co-pilot queries are not metered.
Native integrations
Connect Mixpanel, Zendesk, Intercom, Salesforce, Stripe, and more without a custom pipeline.
Automated feature mapping
Feature areas map themselves as your product evolves. No manual instrumentation required.
Self-healing product crawler
The product crawler keeps the knowledge current without a dedicated data engineering team.
Scoring, privacy, and compliance
Autonomous scoring engine
Self-calibrating health scores stay current without a human rewriting weights every quarter.
Decoupled forecasting
Renewal and expansion forecasts run independently of a single blended health score.
PII masking on customer voice
Sensitive personal data is stripped from support logs and transcripts before it hits the processing engine.
Isolated, private LLM inference
Customer data is processed in private inference loops and is never used to train public models.
SOC 2 Type II and GDPR readiness
Formal certification is in progress. The platform already operates under the encryption, isolation, and PII standards those frameworks require.
Got questions?
Your investment scales with your operational data footprint, primarily the volume of product usage events and customer voice documents (support tickets, transcripts, surveys, reviews) you connect. Seats, AI agents, and the co-pilot are unlimited and included at every level.
No. AI is included, not metered. We don't believe you should think twice about letting your agents do their job.
Packages depend on your monthly usage volume and which integrations you connect. Talk to our team and we'll size a package around your actual data footprint, not a generic seat count.
Yes, start with a free product tour to see the platform end to end before talking pricing.
